dr.CAFE COFFEE is a leading coffee brand in Saudi Arabia, with more than 120 stores. The company has chosen the best way to serve its customers: through a drive-thru window. The problem was that there was no sign that indicated to customers that they could order through the drive-thru, and the process of ordering was slow.

Creative Solutions worked with dr.CAFE COFFEE to install a digital drive-thru system that combined technology and good old-fashioned customer service to make sure that orders were received quickly and delivered even faster.

Once the car enters the drive-thru area, sensors are activated, and a timer starts counting down from five minutes—the amount of time allotted for each order when customers place their orders over speaker phone. A digital sign displays menu items by category alongside the speaker post so that customers can see what's available without having to exit their cars or ask an employee for help.